FAQ | MyDirndl.Com™

  • Can I exchange my purchases of dirndls or lederhosen if they don’t fit?
  • Yes- we are happy to do exchanges so you can get the perfect fit. We do tell people to use our sizing instructions so they are able to get the perfect dirndl fit and the perfect lederhosen.

 

  • Why can’t I just order my US size?
  • You can, but it might not fit. Keep in mind dirndls, lederhosen and other items produced by our suppliers, aren’t mass produced. Many of us know if we wear a certain size – it will work in most brands. Dirndls and lederhosen fit differently on the body, that’s why it’s better to measure and at the right spots on your body.

 

  • Do you supply return labels?
  • We only supply return labels if we send you something in error. Shipping is pricey so we encourage people to do their measurements first. We will ship your exchange out on our dime and you pay for your return shipping to us.  Getting the perfect lederhosen or the perfect dirndl fit starts with good measurements. Our motto is, measure twice, order once.

  • How long can I expect delivery to take?

  • It depends. We carry a lot of stock, however we sell more items then we keep in stock. If your items are in stock, we typically will ship the next day.  We are located in Montana, so our shipping takes up to 5 days to the outer edges of the lower 48.  During our busy season we are making 1- 5 orders a week (and not an order of a few things). We can typically get things shipped to us in 14 days from Germany, so you would add a few days to ship to you.  . As our terms and conditions say, we aren’t your dirndl emergency place!  But, with some planning and giving time for exchanges if you need it, we can supply you with a large selection of dirndls, lederhosen and more. 

 

  •  What are my shipping options?
  • We typically ship USPS Ground Advantage or Priority. We can ship UPS and do. If you have a specific wish, please add it to the comment section when checking out. If you miss that- please email us right away. We mean right away since we are trying to ship asap. We can ship overnight – keep in mind we are in a very rural area, overnight can mean 2 days. We can’t promise delivery on overnight.

 

  • Can I return my dirndl or lederhosen.
  • Yes, you can return any items you order from us. We do charge a restocking fee on all items. We will take things for up to 30 days. You can’t return after 30 days and if you ship to us, we will contact you and give you the option to pay for the shipping back.